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Cafitesse Excellence Compact

Refilling ingredients

Insert the ingredient packs

Your Cafitesse Excellence Compact will let you know in time when you need to replace ingredient packs. The operations are the same for milk and coffee. Always wash your hands before swapping ingredient packs

Follow these 13 steps to replace the ingredients correctly.

Step 1

Determine which ingredients to replace

The display indicates which pack is empty: left, right or both sides. Never use a frozen or damaged pack or one that is past its best-before date.

Step 2

Open the refrigerator door

Open the door by grabbing it on both sides by the handle and pulling it upward.

Step 3

Remove the empty pack

The display indicates which package is (almost) empty: left, right or both sides. Never use a frozen or damaged pack or one that is past its best-before date.

Step 4

Note the date

There is space on the new ingredient pack to note the date you opened the pack, as well as the expiration date. Once the pack is opened, its best-before date is limited. For coffee, 42 days (6 weeks) and for milk, 7 days (1 week)

Step 5

Shake the pack

Wash your hands before shaking the pack. For hygiene reasons, you should not touch the dosing spout. If you do so accidentally, then it better if your hands are clean. Shake the pack at least ten times so that you get the best taste and quality.

Step 6

Remove the strip

On the pack you will find a perforation strip. You can remove this, but not throw it away immediately. There are actually instructions on it. Follow the instructions on the strip or proceed to step 7.

Step 7

Take out the dosing spout

You can remove the dispensing spout from the pack carefully. When doing so, for hygiene reasons, do not grasp the tip.

Step 8

Insert the dosing spout

Insert the dosing spout
Slide the white plastic ring on the bottom of the dispensing spout completely over the blue circle on the bottom of the container.

Step 9

Check the dosing spout

To prevent leaks, check that the white ring is properly inserted. All layers of the cardboard should fall exactly into the slot of the ring. The upper part of the white ring should be on the pack and the lower part underneath. Now you should not be able to see the blue ring.

Step 10

Tighten the dosing spout

Take the transparent part of the dispensing spout (not the tip) and twist it clockwise. For the milk carton, you can twist until you can go no further. Twist the dosing spout of the coffee pack about three-quarters of the way. You can check if the spout is twisted far enough by holding the pack upside down. Once the transparent dispensing spout fills up, it is ready for use.

Step 11

Insert the pack

When inserting the pack in the coffee machine, make sure that the dispensing spout is situated straight under the pack (a 90° angle). The pack will then easily sink into the holder.

Step 12

Close the refrigerator door

Close the refrigerator door. When you hear a click, the refrigerator door is properly closed.

Step 13

Make a cup of coffee

The message that you need to replace an ingredient pack will disappears. Now you can make coffee. If your Cafitesse Excellence Compact does not brew a hot beverage, check that the dispensing spout is tightened properly. Another option is to shake the pack again whilst holding your finger on the end of the dispensing spout. This is to prevent splashing

Contact

Nog geen koffie?

Als je nog geen koffie kunt zetten, is er waarschijnlijk iets anders aan de hand. Meld jouw storing via het storingsformulier of telefonisch via 030 2977000

Zorg dat je de storingscode en jouw machinenummer bij de hand hebt. Het machinenummer vind je op de binnenzijde van de deur van jouw Cafitesse Excellence Compact. 

TIP!

Bewaar de ingrediënten op de juiste manier

  • Koffie (behalve Smooth Roast) bewaar je in de vriezer. Leg de pakken koffie tenminste 3 dagen voor gebruik in een koelkast. 
  • Zorg dat je twee pakken koffie in de koelkast hebt liggen, zodat je altijd een ontdooid pak hebt zodra je de koffie moet vervangen.
  • Smooth Roast bewaart je in de koelkast, niet in de vriezer.
  • Melk bewaar je buiten de koeling (tot max 24°C). Leg deze dus niet in de vriezer of in de koelkast.
  • Melk is na plaatsing in het apparaat nog zeven dagen houdbaar, vervang het pak na het verstrijken van deze termijn.
  • Probeer ingrediënten nooit te ontdooien door ze in de magnetron of heet water te leggen. Hierdoor verandert de substantie waardoor de Cafitesse Excellence Compact de ingrediënten niet goed kan verwerken en verliest het ingrediënt ook smaak en kwaliteit.