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Cafitesse Excellence Compact Black

Error 18 (Large Leakage)

Major fault in the water system.
Your Cafitesse Excellence Compact Black displays fault code 18 (large leakage). If there is a major leak, you will see a large puddle of water in and/or around your coffee machine. You can't fix this yourself, unfortunately, but you can prevent the situation from getting worse.
Follow the 2 steps below and contact the troubleshooting service.

Step 1

Unplug the power chord

To prevent a short circuit, unplug the power cord.

Step 2

Shut off the water supply

Shutting off the water supply will prevent water from entering the coffee machine.